Account, Beta, and Billing
← Return to FAQHow do I sign up?
Visit /signup. During closed beta you must be on the allow-list; if you're not, email support@rmforge.io to request access.
What does closed beta mean?
rmForge is in a controlled rollout. Only allow-listed users can create accounts. Beta users get the product free in exchange for feedback.
How do I reset my password?
Click "Forgot password?" on the login page or visit /forgot-password directly. We email a reset link valid for 1 hour.
Is the closed beta really free?
Yes. No credit card required. In exchange, we ask for feedback during the beta.
What will pricing look like at general availability?
Final tiers are being set. Expected shape: pay according to use and storage. A bare metal stent device will likely be less cost than a multi-system medical device requiring essential performance evaluation.
Can I cancel any time?
Yes. Beta accounts can be closed by emailing support@rmforge.io. Paid plans will likely be tiered based on use and storage with cancel-anytime by default at general availability.
How do I update my email?
During closed beta, email support@rmforge.io and we'll update it. Self-service email change is on the roadmap.
How do I delete my account?
Email support@rmforge.io with the subject "Delete account." We confirm by email then permanently delete your account and all associated analyses within 30 days.
Will there be team or enterprise plans?
Yes. Team workspaces with shared analyses are planned for general availability. Enterprise plans will add custom severity / probability scales, audit log export, and a dedicated contact via consulting.